Voices from My Network
Troy J. Sacco, Senior Vice President of Sales & Marketing
Five Star Parks and Attractions
“If you're looking for a world-class expert who actually delivers—stop searching and reach out to Melanie McGarvey. I’ve had the privilege of working with Mel through four major implementations, and I can say this with full confidence: she’s the glue, the engine, and the calm in the chaos. Whether it was aligning cross-functional teams, managing complex timelines, or putting out fires before anyone else even saw smoke—Mel handled it all with grace, grit, and a level of professionalism that’s rare to find.
She doesn’t just check the boxes—she builds the entire framework. Her expertise in hospitality software, project management, and client service is second to none.
If you’re in hospitality, tech, or anywhere that needs a sharp mind and a steady hand—hire her.”
Marlis Bruns, M.A., ABVE/D
Owner and Professional Vocational Consultant
Stevenson and Bruns, Vocational Experts
"Melanie has been supporting my vocational consulting business for over 20 years. Her initiative is truly remarkable—she consistently identifies opportunities for improvement and takes proactive steps to recommend and implement effective solutions without waiting to be asked. Some of the best ideas for my business have come from Melanie. What sets her apart even further is her attention to detail. Nothing slips through the cracks under Melanie’s watch. She ensures that every aspect of a project is carefully considered, which results in high-quality work product that exceeds expectations. I would highly recommend Melanie for any project, large or small."
Mike Edmeyer, Vice President of Sales,
North American
Infor Hospitality
"I’ve worked with Melanie McGarvey for over 15 years and can confidently say she is one of the most capable, organized, and solutions-driven professionals I’ve encountered. Her ability to build and lead onboarding and implementation processes that truly elevate customer satisfaction is unmatched. Melanie brings clarity to complexity, excels at cross-functional collaboration, and always puts the client experience first.
One standout example of her leadership was during a major platform transition that involved migrating thousands of clients from a legacy system to a new cloud-based solution—all while those clients were still actively using the old system. The challenge was like changing a tire on a moving vehicle, but Melanie handled it with precision. She studied every bottleneck, built consensus across teams, developed a customer communication strategy, and executed a seamless rollout. The result: a 98% satisfaction rate from our client base.
If you need a consultant who can solve complex problems, lead with confidence, and deliver results that scale—Melanie is the one to call."
